Why MCI

MCI Insurance Brokers can offer clients thoroughly researched insurance products through highly trained and experienced financial services professionals.

The company is dedicated to attracting and retaining clients through the delivery of competitive products together with the highest level of customer service.

Download and read our Financial Services Guide (PDF)

MCI Insurance Brokers endorse the Insurance Brokers Code of Practice.

To obtain a copy of the code, click the following:

• Insurance Brokers Code of Practice information; – https://niba.com.au/code-of-practice
• Information for clients experiencing vulnerability or financial hardship. – https://niba.com.au/code-of-practice
• What to do if you have a complaint? – Contact us and tell us about your complaint. We will do our best to resolve it quickly.

Australian Financial Complaints Authority (AFCA)

We also would like to advise again that we subscribe to the Australian Financial Complaints Authority (AFCA), a free consumer service. If your complaint is not successfully resolved by our office within 20 days from the date of this letter, it can be referred to AFCA to assist in making an independent assessment of your issue(s).

AFCA contact details are as follows:
GPO Box 3, Melbourne, Vic 3001, on 1800 931 678
email: [email protected] or website: www.afca.org.au.